Privacy Policy

PRIVACY NOTICE Effective date: August 30, 2026 Last updated: August 30, 2026 Wild TV Inc. ("Wild TV," "we," "us," or "our") operates the streaming service known as Wild TV Plus, including www.wildtvplus.com (and its subdomains) and our mobile and connected-TV applications (collectively, the "Service"). This Privacy Notice explains what personal information we collect, how we use and share it, how long we keep it, and the choices and rights you have. This Privacy Notice forms part of, and should be read together with, our Terms of Use (https://www.wildtvplus.com/en/legal/terms-of-service/). By using the Service, you acknowledge the practices described here. 1. QUICK SUMMARY - We collect information you give us (such as your name and email when you register), information about how you use the Service, and — when you arrive through one of our own promotional links — first-party marketing-attribution information. e use a first-party "campaign click identifier" to understand which of our own campaigns and links led you to register, enter a giveaway, or subscribe. It is not an advertising cookie and is not used to track you across other companies' websites. - We do NOT sell your personal information, and we do NOT share it for cross-context behavioral advertising. - We keep raw marketing-attribution data for up to 24 months and then delete or aggregate it, and you can object to this use at any time. - We host and process your information in Canada. - Depending on where you live, you have rights to access, correct, delete, and object to certain uses of your information (see "Your Privacy Rights"). Contact for privacy questions or to exercise your rights: wildtvplus@wildtv.ca. 2. WHO THIS NOTICE APPLIES TO / CHILDREN The Service is intended for adults 18 years of age or older and is not directed to children. We do not knowingly collect personal information from children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided us personal information, contact us at wildtvplus@wildtv.ca and we will delete it. 3. INFORMATION WE COLLECT (a) Information you provide to us - Registration information: name and email address, and account credentials. - Communications: if you email or contact us, the content of those messages. - Payment information: if you purchase a subscription, payment is processed by our third-party payment processor, Stripe, and (where you subscribe through an app store) by Apple or Google. We receive limited transaction data (for example, that a purchase succeeded and the amount) but do not store full payment card numbers. - User-generated content you choose to submit, as described in our Terms of Use. (b) Information we collect automatically when you use the Service - Device and log information: IP address, browser/user-agent, device type, operating system, app version, and event timestamps. - Usage information: pages/screens viewed, content interactions, time spent, and the pages visited immediately before and after using the Service. - Approximate location derived from IP address (coarse; e.g., country/region). For visitors in the EEA and the UK, we minimize location and identifier data before an analytics-consent choice is made (for example, we drop the raw IP address and retain only a coarse country signal). - Cookies and similar technologies (see "Cookies and Your Choices"). (c) Marketing and campaign-attribution information When you reach the Service through one of our OWN promotional links (for example, a link we share by email, on social media, or through a short link we own), we record first-party marketing-attribution information, including: - the campaign, source, medium, and content parameters carried in the link (commonly called UTM parameters); - the page you landed on and the referring website (reduced to a general address, with personal details removed); - a first-party "campaign click identifier" that we generate for the link. We use the campaign click identifier to connect a click on one of our links to what happens next in your relationship with us — for example, whether you register, enter a promotion or giveaway, or subscribe — so we can measure how our own campaigns perform. This identifier is FIRST-PARTY and is passed in the link address; it is NOT an advertising cookie, it is NOT used to track you across other companies' websites, and we do NOT collect advertising-network click identifiers through this feature. 4. HOW WE USE INFORMATION We use personal information to: - provide, operate, secure, and improve the Service; - create and manage your account and process your subscription; - communicate with you about the Service, including service and transactional messages and, where permitted, marketing messages you can opt out of; - measure and understand the effectiveness of our own marketing — including attributing regions, giveaway entries, and subscriptions to the campaigns and links that drove them (see "Marketing and campaign-attribution information"); - run promotions, giveaways, and contests; - detect, prevent, and respond to fraud, abuse, security incidents, and other unlawful activity; and - comply with legal obligations and enforce our agreements. 5. LEGAL BASES FOR PROCESSING (EEA / UK) Where the GDPR or UK GDPR applies, we rely on the following legal bases: - Performance of a contract: to provide the Service you request and manage your account and subscription. - Legitimate interests: to secure and improve the Service and to measure the effectiveness of our own marketing and attribute registrations, giveaway entries, and subscriptions to the campaigns that drove them. We have assessed that these interests are not overridden by your rights and freedoms; you may object at any time (see "Your Privacy Rights"). - Consent: where required — for example, for certain anatics or cookies. You may withdraw consent at any time without affecting prior processing. - Legal obligation: to comply with applicable law. 6. HOW WE SHARE INFORMATION We do NOT sell your personal information, and we do NOT share it for cross-context behavioral advertising. Our first-party marketing-attribution data (described in Section 3(c)) stays with us and is not disclosed to advertising networks or data brokers. We share personal information only as follows: - Service providers / processors who act on our behalf under contract — for example, cloud hosting, our payment processor (Stripe; and Apple or Google for in-app purchases), and email/communications providers. - Analytics providers. Our marketing-attribution and usage analytics are first-party and processed on our own systems in Canada; that data is not handed to third-party analytics or advertising products. In addition, we send a limited set of conversion events — a completed purchase, a subscription rel, and a new registration — to Google Analytics for measurement, subject to your applicable consent choice. This involves a transfer to Google in the United States under appropriate safeguards (see "International Data Transfers"). - Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of Wild TV, our users, or others. - Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this Notice. - Promotions and contests: if you enter a sweepstakes or contest that involves a partner, we will tell you at entry and, where applicable, give you a choice before sharing information with that partner. We do not give your personal information to sponsors or marketing partners for their own independent marketing use unless you opt in. 7. COOKIES AND YOUR CHOICES We use cookies and similar technologies to operate the Service, remember your preferences, keep you signed in, and meare usage. Some features may not work if you disable cookies. You can control cookies through your browser settings. We honor the Global Privacy Control (GPC) signal where required by law as a request to opt out of "sale"/"sharing" for the browser sending it. (Note: as described above, we do not sell or share personal information for cross-context behavioral advertising in any event.) 8. DATA RETENTION We keep personal information only as long as necessary for the purposes described in this Notice, then delete or de-identify it. - Raw marketing-attribution and touchpoint records (including the campaign click identifier): up to 24 months, after which we delete the row-level records and retain only aggregated, non-identifying campaign metrics. - Account information: for as long as your account is open. After you delete your account (or after a prolonged period of inactivity), we delete or de-identify your account information within 30 days, except where we must keep specific records longer for the legal, security, and record-keeping purposes described below. - Financial and transaction records (such as invoices for a completed purchase or subscription) are retained for the period required by tax and accounting law — generally up to seven (7) years — and are then deleted or de-identified. - We may retain certain information longer where required by law or to resolve disputes and enforce our agreements. 9. HOW WE PROTECT YOUR INFORMATION We use generally accepted administrative, technical, and organizational measures to protect personal information in transit and at rest. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. Protect your account by keeping your password confidential. 10. INTERNATIONAL DATA TRANSFERS We operate the Service from, and store personal information on, servers located in Canada. Our marketing-attribution and usage analytics are processed in-house in Canada. If you access the Service froother country, your information is transferred to and processed in Canada, which may have different data-protection laws than your own. For visitors in the EEA and the UK: Canada benefits from a European Commission adequacy decision (for commercial organizations subject to PIPEDA) and is recognized as adequate under UK law, so transfers of your information from the EEA/UK to our systems in Canada are permitted without additional safeguards. We aim to minimize processing of your information outside Canada. One limited transfer does occur through a service provider: the conversion events described in Section 6 (a completed purchase, a subscription renewal, and a new registration) are sent to Google Analytics in the United States for measurement, subject to your applicable consent choice. For such transfers we rely on appropriate safeguards (such as Standard Contractual Clauses or equivalent protections). 11. YOUR PRIVACY RIGHTS The rights available to you depend on where you live. To exercise any right, contact us at wildtvplus@wildtv.ca. We will verify your request and respond within the time required by applicable law. You will not be discriminated against for exercising your rights. (a) EEA / UK. You may request access to, correction, deletion, restriction of, or portability of your personal information; object to processing based on our legitimate interests (including marketing-attribution measurement); and withdraw consent where processing is based on consent. You may also lodge a complaint with your local supervisory authority. Because we are established outside the EEA and the UK, we have appointed representatives under Article 27: - EU Representative: Dobrin Trifonov, LEO-DT — dobrin@leo-dt.com - UK Representative: Dobrin Trifonov, LEO-DT — dobrin@leo-dt.com (b) Canada. Under PIPEDA and applicable provincial law (including Alberta's PIPA), you may request access to and correction of your personal information and may withdraw consent, subject to legal or contractual restrictions. You may acontact the Office of the Privacy Commissioner of Canada. (c) California. Under the CCPA/CPRA, you may request to know, delete, and correct your personal information, and to limit the use of sensitive personal information. You may opt out of "sale" or "sharing" of personal information — although we do not sell personal information or share it for cross-context behavioral advertising. You may use an authorized agent, and we honor GPC signals as an opt-out where applicable. (d) Other U.S. states. Residents of states with comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of targeted advertising, sale, or certain profiling; contact us to exercise them. 12. HOW TO ACCESS OR DELETE YOUR DATA You can access and update your information from your account page, and you can delete your account and associated data in either of these ways: - Option 1: While signed in, go to your account page, click Delete Account, and confirm. Your account and associated data will beeleted. - Option 2: Email a deletion request to wildtvplus@wildtv.ca from the email address the account was created under. We will delete the account and associated data, typically within 3 business days. We may be unable to fully honor a deletion request where we must retain information to: detect security incidents or protect against fraudulent or illegal activity; debug and repair errors; complete a transaction you requested; comply with a legal obligation; or otherwise use the information internally in a lawful manner compatible with the context in which you provided it. 13. THIRD-PARTY LINKS The Service may link to third-party websites or embed third-party widgets. We are not responsible for the privacy practices of those third parties. When you leave the Service, this Notice no longer applies; please review the privacy notices of any third-party sites you visit. 14. CHANGES TO THIS NOTICE We may update this Privacy Notice from time to time. For significant changes, we will notify you by email to the address associated with your account, by a prominent notice on the Service, and/or by updating the "Last updated" date above. Your continued use of the Service after an update constitutes acceptance of the revised Notice. 15. CONTACT US Wild TV Plus c/o Wild TV Inc. 11263 - 180 Street Edmonton, AB, Canada, T5S 0B4 Email: wildtvplus@wildtv.ca